Reference

Your Agreement With lh766 Starts Here

These terms and conditions set out the rules that govern every account opened on lh766.

Applies to all account holdersGoverned by applicable local lawUpdated when policy changesCovers deposits via UPI, Paytm, PhonePe
lh766 Your Agreement With lh766 Starts Here
TERMS CONTACT

Reach Us About Any Clause You Question

If any part of these terms and conditions is unclear or you believe a clause has been applied to your account incorrectly, our support team is available around the clock. Queries about account eligibility, transaction disputes, or data held against your profile can all be raised through the channels below. We aim to send a substantive reply within 24 hours for standard queries and within 4 hours for account-access issues.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our agents can pull up your account history, review any disputed transaction, and escalate your query to our compliance desk if needed.

Email Support

Write to our support address for detailed queries about a specific clause, a withdrawal hold, or a data-access request. Include your registered account ID so we can locate your records immediately.

Help Centre

Our help centre carries plain-language explanations of each major clause, with examples relevant to UPI, Paytm, and PhonePe transactions. Search by keyword or browse by category to find the clause you need.

HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Rights Under These Terms

These terms are backed by concrete practices — not just statements. Here is how we manage the obligations we take on when you open an account with us.

Data Retention Policy

We retain your account data — including transaction logs for UPI, Paytm, and PhonePe payments — for the period required by applicable law. You may request a copy of the data we hold at any time by contacting support with your account ID.

Cookie Usage

Our site uses cookies to keep your session active, remember your preferred language, and detect unusual login patterns. You can adjust cookie preferences from the settings panel without losing access to your account.

Account Security

Every account is protected by two-step verification at login. Our system flags logins from unrecognised devices and sends an alert to your registered mobile number before access is granted, giving you a chance to block entry.

Withdrawal Verification

Before any withdrawal is released, our finance team confirms that the destination UPI ID or bank account matches the identity documents on file. This step normally takes under two hours and protects your funds from misdirected payouts.

Requesting Changes

To correct personal details or update the mobile number linked to your PhonePe or Paytm wallet, send a request via email with a copy of a valid ID. Changes are applied within one business day after verification.

Breach Notification

If a security event affects your account data, we will notify you by email within 72 hours of becoming aware of the incident, describe what was affected, and outline the steps we have taken and those you should consider.

Answers to Common Questions About These Terms

Below are the questions we receive most often about how these terms apply to specific account situations. If yours is not listed, contact support directly and we will provide a written reply you can keep for reference.

These terms take effect the moment you complete account registration on lh766.com. By submitting the registration form you confirm that you have read and accepted every clause, including those that govern fund handling and account eligibility under local law.

Yes, we may update these terms when platform features, local regulations, or our operating policies change. We will email you at your registered address at least seven days before any material change comes into force, so you have time to review and decide whether to continue.

Depending on the severity, we may suspend access temporarily, place a hold on any pending withdrawal, or close the account entirely. We will notify you by email, explain which clause was breached, and describe any appeals process available to you.

Email our support desk with the subject line 'Data Access Request' and include your registered account ID. We will compile a summary of the data we hold — including transaction records for UPI, Paytm, and PhonePe payments — and send it within 30 days.

Access and eligibility depend on local law and are available only where local law permits. If a specific state regulation restricts a feature covered by these terms, that restriction applies to your account and takes precedence over the general clause.

Transaction records — including UPI reference numbers, Paytm wallet logs, and PhonePe transfer confirmations — are retained for the period required by applicable financial and tax regulations in India, typically five to seven years from the date of each transaction.

Raise it first through live chat so we can review your account in real time. If the matter is not resolved, send a formal written complaint by email with your account ID and the specific clause you are questioning. We aim to reply within 48 hours.